What happens is basically this: We start playing a game. The game is good. It entertains us for hundreds or thousands of hours. But then inevitably we get bored. And we are unable to admit that falling out of love with that game might be our fault. Thus we need to blame the game, finding a rational sounding explanation of why we don’t want to play it any more. If we don’t like the game any more, the game must have become worse. If the game is still the same, we blame the community that has gone downhill. But in a MMORPG there fortunately are patches, so we can blame the patches for having made the game worse.
In the end we arrive at the situation that if you believe what people write about let’s say World of Warcraft, Blizzard has spend the last 9 years and hundreds of millions of dollars to produce dozens of patches and five expansions, each of which has made the game worse than it was before. And of course, as others will tell you, the game wasn’t much good to begin with. So apparently we have a massive brainwashing conspiracy going on, in which a shitty game which continually got worse is the most successful video game by earnings ever. And only those critics who have taken the red pill can see the reality!
Me, I find the rationalization theory far more convincing.